Cancellation & Refund Policy
Last Updated: January 2026
1. Order Cancellation
You may cancel your order at any time before it has been dispatched from our Bareilly apothecary facility. To cancel, please reach out email care@triovedanaturals.com with your Order Number.
Once an order has been handed over to our courier logistics partners, it cannot be intercepted in transit and must be received.
2. Damaged or Defective Shipments
We pack all pure powders, solar-cured jars, and herbal cleansers with utmost care. If your package arrives damaged, unsealed, or compromised in transit, please photograph the parcel and notify us within 48 hours of delivery.
We will immediately dispatch a 100% free replacement or issue a complete refund according to your preference.
3. Hygiene & Apothecary Product Return Policy
Due to the sacred, preservative-free nature of pure Ayurvedic herbs, powders, and personal care formulations, opened or unsealed products cannot be accepted for return to preserve absolute hygiene and safety standards for all seekers.
4. Refund Timelines
Approved refunds are credited back to the original payment source (UPI, Net Banking, or Credit/Debit Card) within 5 to 7 business days. For Cash on Delivery (COD) cancellations, refunds can be disbursed via UPI or direct bank transfer upon verification.
5. Need Assistance?
Our Vaidya Care desk is ready to assist you:
Trioveda Naturals Support
Email: care@triovedanaturals.com